Company Information

About Us

The Waterra business was originally founded by renowned hydrogeologist Peter Dumble in 1991. The company developed into a key supplier in the market before merging with with leading manufacturer of water monitoring instruments In-Situ® Inc. in late 2010 to become Waterra-In-Situ. In 2014, we became In-Situ Europe to better reflect the international nature of our business..

Click here for more information

Mission

To monitor and protect the world’s water resources through innovative technologies to ensure increasingly precious resources are available for generations to come. 

Vision

Our vision is to become one of the world’s leading water monitoring instrumentation and data solutions providers while creating an exciting and rewarding place for our employees to grow their careers as one of the great places to work.

 

Office and Trading Information

Office and  Registered Address

In-Situ Europe Ltd
Unit 4,
r/o 179 Stratford Road
Shirley,
Solihull,
West Midlands.
B90 3AU
United Kingdom

UK Company Registration Number: 2573628 

Further contact information can be found on the Contact Us page

Business Hours

Our office is open for Business during the following hours: 09:00 to 17:00 Monday to Friday

Deliveries and Collections

We have large storage facilities at our warehouse in Solihull and maintain stock of all our popular equipment. For orders received by 1 pm we will arrange delivery within the UK for the next working day subject to stock availability and credit status. Outside the UK, goods are despatched either as instructed or by the most economical method. Deliveries to Ireland are typically within 2 to 3 days of order.

Goods can be collected from our Solihull office between normal business hours by prior arrangement. Click here for a location map.

Terms of Business 

All business is conducted strictly under our Standard Terms and Conditions of business, copies of which are available on request or can be downloaded here as pdf files:

Standard Terms and Conditions

Additional Terms and Conditions for Exports

Payment Terms

Business is conducted on a Payment with Order basis, either by cheque, International Bankers Draft, credit card (MasterCard or Visa) or direct bank transfer, unless you have already agreed a credit facility with us.

Credit Accounts

These will be made available to reputable established companies who can demonstrate a record of paying their suppliers on time. Please ask for details for setting up a credit account. In-Situ Europe reserves the right to refuse credit facilities.

Our credit terms are strictly NET, WITHIN 30 DAYS of invoice date.

In-Situ Europe Quality Standards

We are currently the only groundwater equipment business in the UK and Ireland to have been awarded ISO 14001 accreditation for our Environmental Management Systems. We also hold ISO 9001 quality management certification

ISO 14001ISO 9001

Quality Management Information

In response to the large number of supplier questionnaires that we receive from our customers, we have collated answers to the most common questions into the following PDF sheet:

Supplier Information Sheet (PDF)

Links to all policies and certificates are available on the following pages:

Policy Statement

Privacy Statement

Liability Insurance

Waste Management (incl WEEE)