Service and Support


In-Situ Europe can service and maintain all the equipment we supply, either in our own workshop or through our supplier companies.

To arrange for servicing or maintenance of any of our products, please call our service team for a Returns Form and to obtain a quotation. For further information on specific products, please call our technical sales team on +44 (0)121 733 7743.

Service Return Form

When requested by the In-Situ Europe Service Staff, please click on the following link to download a fillable PDF document that you can complete and send back to us: Download Service Return Form 


CPD Training WorkshopsBorehole Demonstration

Using our experience and in-house hydrogeological and technical expertise we have developed a series of 1 day training workshops and ½ day seminars to provide practical, up to date and economical guidance and training in groundwater monitoring. These courses are fully endorsed by the Geological Society for CPD purposes.

See our page on CPD training workshops for more information on the courses available  and to book.

In-Situ Europe can also offer on-site demonstrations and training on request.

Dataloggers and Water Quality Equipment

For customers unfamiliar with using our equipment, we can provide training or advice on installation and use including best-practice tips on how to get the most accurate results.


Remote Technical Support

If requested by our technical support staff, please download the following utility to enable remote support: TeamViewer Remote Support