Service and Support


In-Situ Europe can service and maintain all the equipment we supply, either in our own workshop or through our supplier companies.

To arrange for servicing or maintenance of any of our products, please call our service team for a Returns Form and to obtain a quotation. For further information on specific products, please call our technical sales team on +44 (0)121 733 7743.

Service Return Form

When requested by the In-Situ Europe Service Staff, please click on the following link to download a fillable PDF document that you can complete and send back to us: Download Service Return Form 



In-Situ provides national and international installation and commissioning services, project management and user training.

The installation of water and wastewater monitoring equipment and associated telemetry and data acquisition solutions requires engineering expertise and specialist knowledge. In-Situ Engineers have extensive technical experience and international engineering expertise from applications within the industrial and municipal sector. This not only includes knowledge of equipment from key suppliers, but that of other manufacturers as well. We provide project management and user training to ensure that projects are delivered in line with your timescales and project deadlines. For further information, please contact us.


Health and Safety within In-Situ is paramount. Senior In-Situ Engineers are IOSH Managing Safely certified and Field Engineers are qualified to:

  • Confined space entry
  • CSCS
  • CCNSG Safety Passport
  • NRASWA Module 2 Signing, Lighting and Guarding
  • Emergency First Aid at Work


CPD Training WorkshopsBorehole Demonstration

Using our experience and in-house hydrogeological and technical expertise we have developed a series of 1 day training workshops and ½ day seminars to provide practical, up to date and economical guidance and training in groundwater monitoring. These courses are fully endorsed by the Geological Society for CPD purposes.

See our page on CPD training workshops for more information on the courses available  and to book.

In-Situ Europe can also offer on-site demonstrations and training on request.

Dataloggers and Water Quality Equipment

For customers unfamiliar with using our equipment, we can provide training or advice on installation and use including best-practice tips on how to get the most accurate results.


Remote Technical Support

If requested by our technical support staff, please download the following utility to enable remote support: TeamViewer Remote Support